Refund policy

RETURN & REFUND POLICY

At COVEVERA, we want you to be satisfied with your purchase. We offer a 60-day return policy for eligible products.

Returns

You may request a return within 60 days after your order has been delivered.

To be eligible for a return, the item must be unused, in substantially the same condition in which you received it, and in its original packaging. Proof of purchase or your order number may be required.

Before returning an item, please contact us at support@coververa.online. Do not send a return without contacting us first. Our customer support team will provide return instructions and the appropriate return address.

Unless the item arrived damaged, defective, or incorrect due to our error, the customer is responsible for return shipping costs.

Damaged, Defective or Incorrect Items

Please inspect your order when it arrives. If your product is damaged, defective, or you receive the wrong item, contact us as soon as possible at support@coververa.online and include your order number and photographs showing the issue.

After reviewing the claim, we will provide an appropriate resolution, which may include a replacement or refund.

Refunds

Once an eligible return is received and inspected, we will notify you whether the refund has been approved.

Approved refunds will be issued to the original payment method. Please allow additional processing time for your bank, credit card company, or payment provider to post the refund to your account.

Order Cancellations

If you need to cancel or change an order, please contact us as soon as possible. We cannot guarantee cancellations or changes after an order has entered processing or has been shipped.

Contact Us

COVEVERA
Operated by Advertising Agency Duylich LLC
1500 N Grant St Ste N
Denver, CO 80203
United States

Email: support@coververa.online
Phone: +1 (412) 679-7888

Customer support inquiries are generally answered within 1–2 business days.